Safaricom's
Fuliza service saw Kenyans borrow Sh1.16 trillion in the six months to
September 2026, up 84 percent from the year before, with users jumping 88.9
percent to 17.2 million.
Average loans shrank to Sh192 as more people
tapped smaller, frequent advances, and repayments hit 99.6 percent of amounts
borrowed.
While Safaricom touts financial inclusion through tools like behavioral scoring, some voice worries over high rates and debt traps, with one calling it 'exorbitant.'