Interior Cabinet Secretary
Kipchumba Murkomen announced the update at Nyayo House in Nairobi, letting
approved eCitizen applicants skip physical pickups after paying KSh 150-250
fees.
The change responds to public
feedback from 2025 forums and aims to cut delays for essential documents needed
for IDs, passports, and school.
While many praise the convenience, some raise fraud concerns over past ID issues, though officials rely on eCitizen's ID-linked verification.